Privacy Policy

Effective Date: July 15, 2025

Prime Investment Cleaning & Sanitizing Solutions, LLC ("we", "our", or "us") values your privacy. This policy explains how we collect, use, and protect your personal information.

 
1. Information We Collect
We may collect:

• Contact details (name, phone number, email)
• Property details (address, square footage, service requests)
• Booking information

We do not collect sensitive financial data directly. All online payments are processed through secure third-party providers, including BookingKoala.

 
2. How We Use Your Information
We use your data to:

• Provide quotes and schedule services
• Communicate with you about appointments or service updates
• Improve customer service and offerings

By providing your phone number, you consent to receive appointment confirmations, reminders, and service-related updates via SMS/text message. Message and data rates may apply. You may opt out at any time by replying “STOP.”

 
3. Sharing Your Information
We do not sell or share your personal information with third parties except:

• When required by law
• To comply with legal obligations or protect our rights
• For payment processing and online scheduling via secure third-party vendors like BookingKoala
   
  4. Security
  We implement reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute data security.

 
5. Your Rights
You may request to:

• Review your personal information
• Update or correct your data
• Request deletion of your information

To exercise your rights, contact us at the email or phone number below.

 
6. Updates to This Policy
We may update this policy periodically to reflect changes in our business or services. The effective date will always be listed at the top.

 
7. Messaging Terms & Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Prime Investment Cleaning & Sanitizing Solutions, LLC, from 800-505-5304 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply.

You can reply STOP to unsubscribe at any time or HELP for assistance.

You can also contact us at 800-505-5304 or [email protected]. Mobile opt-in information is never shared with third parties.

 
8. SMS Data Sharing Disclosure (Toll-Free Compliance)

• Customer data is not shared with third parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose.
• Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
   
  9. Contact Us
  If you have any questions or concerns about this Privacy Policy, contact:

Prime Investment Cleaning & Sanitizing Solutions, LLC
📧 Email: [email protected]
📞 Phone: 800-505-5304
🌐 Website: https://primeinvestmentcleaning.com